Lead Generation | Sales & Marketing Administrator | Real Estate Cold Caller & Appointment Setter | E-Commerce | Administrative & Finance Support📍 Philippines | 🌍 Supporting Clients Worldwide

Maria Salunga

I am an experienced Virtual Assistant and Business Support Specialist with 14+ years of expertise in BPO, administration, and client services. My strengths include:
Lead generation and client engagement
Sales and marketing administration
Real estate cold calling and appointment setting
E-commerce operations and support
Administrative and financial assistanceThroughout my career, I have helped businesses streamline operations, grow client bases, and ensure financial accuracy. Recognized for top performance in collections and lead generation, I pride myself on delivering results with professionalism, precision, and dedication.

Services I Provide

✔️ Lead Generation & Client Acquisition – Targeted outreach, B2B communication, appointment setting
✔️ Sales & Marketing Support – Email campaigns, reporting, CRM management, workflow coordination
✔️ Real Estate Assistance – Cold calling, property reports, contract preparation, client follow-ups
✔️ E-Commerce Support – Shopify product uploads, inventory management, category updates, promotions
✔️ Administrative Support – Calendar/email management, task coordination, documentation, data entry
✔️ Finance Assistance – Invoicing, collections, accounts payable/receivable

Tools & Platforms

CRMs: HubSpot, AgentboxDialers: CallTools, Aircall, Dialpad, JustCall, PBX365, Xencall, AvayaCollaboration: Outlook, Trello, Google Workspace, Slack, Microsoft TeamsE-Commerce & Marketing: Shopify, Canva, CoreLogic, Realtair, Eagle, Gumtree, Property TreeFinance Systems: MYOB, XeroProductivity: Microsoft Word, Excel, PowerPoint

Executive Assistant / Virtual Assistant

Aaron Sansoni Group International

Talent Acquisition & Onboarding: Supported the Head of Sales in hiring and training new Virtual Assistants (VAs), ensuring smooth onboarding and capability development within the sales team.Performance Management: Monitored and evaluated daily, weekly, and monthly KPIs for Coaches, VAs, and Sales Development Representatives (SDRs), ensuring alignment with sales targets in volume, appointments, and call activities.Operational Oversight: Supervised daily team operations, including attendance tracking and End of Day (EOD) reporting, driving accountability and consistent performance across the sales department.Data & CRM Management: Designed and managed comprehensive HubSpot dashboards to track sales performance, analyze trends, and generate accurate reports for strategic decision-making.Strategic Partnership: Collaborated directly with the Head of Sales on reporting, administrative tasks, and sales strategy execution, contributing to high-level planning and process improvements.Executive Support: Managed the Head of Sales’ email and correspondence, ensuring timely communication and coordination of priorities.

Real Estate Lead Generation Specialist / Appointment Setter & Cold CallerUSA / Abu dhabi / Australia

Admin24seven

● B2B cold calling, appraisal calls, and appointment setting focused on real estate clients.
● Nurtured leads and maintained high engagement levels.
● Scheduled posts on Facebook, Instagram, and Google to enhance client visibility.
● Managed email correspondence, calendar invites, and data entry tasks.
● Created property reports, invoices, and receipts while drafting contracts and agreements.
● Utilized tools such as Canva, Eagle, CoreLogic, Realtair, and PBX365 for efficient operations.Australian Real Estate Clients Handled:
• McGrath Sutherland Shire,
• One Agency Real Estate Gungahlin,
• Knox Property Experts.USA Real Estate Clients Handled:
Texaplex Acquisition Inc

Service Team Admin Assistant

Infinite Energy

• Assigned tasks and tickets using HubSpot, coordinating with the service team in Perth, Australia.
• Ensured accurate invoicing through MYOB for customers, installers, and manufacturers.
• Managed emails, paperwork, and calendar scheduling to optimize workflows.
• Prepared and maintained documents, reports, and presentations, ensuring accuracy.

Service Team Admin Assistant

Shop Vidi & Shopify

Uploaded products with accurate details and managed categorization.Conducted outbound calls to onboard retailers/wholesalers.Promoted products and updated pricing consistently.Back end Support & Data Entry

Your Success, My Priority

Let’s work together to grow your business.

I’d love to help your business scale with reliable support.

Email: [email protected]
WhatsApp & Viber: +639292474070